Ethiopian Insurance Corporation believes that:-

• The very existence of the Corporation is based on the satisfaction of its customers;
   
• A motivated and capable human resource is its main asset;  
   
• It must be a user of up to date ICT;
   
• It must be a learning organization;
   
• It must be a partner for development;
   
• It must develop transparency and accountability;
   
• It must provide professional advice to its customers on loss prevention; and
   
• It must play a pivotal role in developing higher professional ethics in the insurance industry.